FAQ
Frequently Asked Questions
How will this necklace look on me? What is the best length to wear?
Here is a handy visual reference to help see what each chain length looks like while on:
I'm so excited for this! When does it ship?
Awesome! I'm excited too!
Typically orders are sent in the next 1-2 Business Days.
Business Days for One and a Half Thumbs are as follows:
M-Th 9-5 PST
Want to know more about Shipping? Please check here
I need a special style; Do you make custom pieces?
Let's Chat!
Some pieces can be customized and other are one of a kind works. So let me know what's on your mind and I'll let you know if we can make those dreams come true. :)
Email Here: Hi@oneandahalfthumbs.com
What if I don't love it?
While extremely rare, it can happen, even to the best of us. So no worries, we'll get it sorted for you! You do need to send it back within 14 days in new condition for a full refund. You can read the full policy details here.
Of course if you have any questions, just shoot me a line: Hi@onethumbandahalf.com
I love these characters! Where can I learn more about them?
Thanks, I made these lil buddies. :)
You may see them on some exciting new merch soon. Stay tuned!
Let me know if you have a favorite!
Where do I go to ask other questions?
The very best way to reach out is via email: Hi@oneandahalfthumbs.com
or use the contact form
I will be in touch shortly! :)
I love reading website policy, where can I find links to yours?
I get it :)
Here you go:
These are also available in the footer during checkout.